Terms and conditions

ITTP is an acronym for International TESOL/TEFL Program.

A registered company in the Czech Republic, ITTP’s head office is located in the very center of Prague:

(PRAHA is how PRAGUE is spelt in Czech)

ITTP business and tax number:

ICO: 27594238
DIC: CZ27594238


ITTP provides Online TEFL/TESOL training courses, combined Online and Onsite TEFL/TESOL training courses, and Onsite TEFL/TESOL training courses, which lead to the awarding of the internationally recognized TEFL/TESOL certificate.

International TEFL/TESOL certification courses ITTP provides are:

Fast Track Online
Integrative Online
All Inclusive Online
Prague Online/Onsite
Prague Onsite – Low
Prague Onsite – High


The ITTP website is operated by ITTP, spol. s r.o. In the text of the ITTP webpages 'ITTP' is often referred to as 'we', or 'our'; for example 'our graduates'. The usage of 'we' and 'our' is for a matter of convenience and limits unnecessary repetition of the ITTP business name by better implementing the flow of text content.
In addition, ITTP, spol. s r.o. has been shortened to ‘ITTP’ for company and client convenience.

Course Requirements

A whole range of people from many different cultural backgrounds graduate from the course. ITTP encourages and welcomes all applications - regardless of sex, age, race or nationality. Conditions of entrance are set by international guidelines. These are that applicants:

• should be Native English, or Non-Native advanced English speakers (i.e. English is your first language or Mother Tongue and/or if you speak English proficiently).

• applicants must be 18 or over.

Application procedure

The process of booking a place on all ITTP international TEFL/TESOL courses begins with completing the ITTP online application form and applicants are kindly requested to fill in all sections of the online application form. This form is found on ITTP webpages:

http://www.tefl-tesol-online.com
http://www.tefl-tesol-prague.com
http://www.tefl-prague.com


After receiving your application a senior member of the ITTP team will get back to you within 1 business day to either let you know that your application is being processed, or to ask you more questions based on your application. We will then arrange a mutually convenient time for a telephone interview at our expense (a business week is calculated from Monday 7am CET (Central European Time) to Friday 4pm CET (Central European Time). You will then receive notification of acceptance onto the course (if successful) as soon as your application has been passed for assessment by the ITTP admissions team.

Please note: applicants of the Fast Track Online are exempt from the full selection task and need only complete the application form and then submit payment to automatically begin their studies.

Payment

• Fast Track Online: Full payment must be made within 10 days of submitting of application form. To take advantage of the ITTP discounted course price, payment must be sent within 3 days of submitting application form.

• Integrative Online/All Inclusive Online/Prague-Online/Onsite: Upon official acceptance of your application you will be sent notification confirming acceptance and confirmation of your place on the course. Full payment must be made within 10 days of notification to secure a place. To take advantage of the ITTP discounted course price, payment must be sent within 3 days of receiving official acceptance to course notification.

• Prague Onsite-Low Season/Prague Onsite-High Season: Upon official acceptance of your application you will be sent notification confirming acceptance and confirmation of your place on the course. The $390 deposit must be made within 10 days of notification to secure a place. This non-refundable deposit will be subtracted from the total course fee. To take advantage of the ITTP discounted course price, deposit must be sent within 3 days of receiving official acceptance on to the course. Full course payment (minus deposit balance), must be made at least 4 weeks prior to the beginning of the course. Please note: alternatively, you may wish to pay your remaining balance once in Prague, personally at the ITTP head office - if you decide upon this option then your payment must be made in local currency (CZK) and by the Saturday before the 1st week's course studies begin. We will of course provide you with a tax receipt for any payments made in person.

Please note: discounted price is calculated from time payment is sent and not from time payment clears the ITTP business accounting department – therefore, if you send your payment off within the 3-day period (and even if your payment does not show up on the ITTP business account within this 3 day period), then you will still automatically receive the discounted course fee price.

Methods of payment accepted

• You can choose to pay securely online. ITTP, spol. s r.o. utilizes the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards.

ITTP accepts all major forms of credit cards and payment is made through a secure, certified web area.

Please note: We suggest, when sending payments (especially to the Czech Republic – where credit card fraud is high), you be very wary of any business which requires that you provide your credit card details over the phone/fax or any business which requires that clients send their credit card details through a non-secured website form.

All personal financial information submitted via the ITTP certified web area is protected by 3-D Secure Protocol, implemented by MasterCard SecureCode, and Verified by Visa.

• You can choose to pay securely via bank transfer. Please feel free to contact us for our business banking account details (not published online for security reasons).

• You may pay in person at our Prague Head Office. Pre-arranged meetings will be accepted only – thank you. We will provide an official receipt for any payments received in person - mainly applicable for Onsite ITTP trainees who have pre-arranged a meeting to make their remaining course fees payment in person in Prague - your balance will be exchanged and rounded up to CZK according to the current rate announced daily by the Czech National Bank. This shall be calculated from the exchange rate of the day when your deposit payment was sent. For all other applicants the exchange rate shall be calculated from the day of official acceptance to the course.

Currency

All course fees are quoted in USD (United States Dollar). ITTP's home currency is the Ceska Koruna (CZK). When your payment is submitted via the ITTP secured online credit card payment area, it will be converted from the currency of the country where the purchase took place to local Czech currency, calculated at the daily rate of the USD to CZK according to the daily currency exchange rate announced by the Czech National Bank
This also applies to secure payments made via international bank transfer payment and payments made in person at the ITTP Head Office.

Refunds and Cancellations

You are entitled to a full refund of your payment received by ITTP, minus any transfer fees incurred by ITTP through receiving your payment (if applicable) and a minimal admin fee (3.5% from total amount received), within 5 business days from your Online or Onsite or combination Online/Onsite international TEFL/TESOL certification course purchase date if your plans change (a business week is calculated from Monday 7am CET (Central European Time) to Friday 4pm CET (Central European Time). Please note: this is not applicable to non-refundable deposit payments or other course study or accommodation payments if the period of time at time of cancellation is less than 8 weeks before your ITTP TEFL/TESOL original course start date. Should you feel dissatisfied in any way with your experience on the course a partial or full refund may be applicable, at the discretion of the Online TEFL/TESOL Managing Director (Neville Thomas) or, Onsite TEFL/TESOL Managing Director (Mgr Alena Prochazkova). Any complaints or requests for partial or full refund should be sent by postal mail to:

ITTP reserves the right to cancel an ITTP Onsite international TEFL/TESOL course date. In this rare eventuality, all trainees concerned will be notified and trainees will have the option of transferring to another course date or next available course date free of charge. Should trainees find their first choice course date is fully booked then ITTP will place these trainees automatically on their second choice course date. In the rare event of both first and second choice of course dates being fully booked, then ITTP will place these trainees on the next available course date.

Accommodation

ITTP provides furnished shared and single occupancy apartment options for its trainees in the heart of the historical quarter of Prague - an exclusive area of Prague 1, just 3 minute’s walk from the ITTP Onsite international TEFL/TESOL training center. Prices begin at just 7,450 CZK for the month of Onsite TEFL/TESOL training and are inclusive of all bills – there are no additional or hidden fees and rental fees remain constant year-round regardless of whether trainees are studying at low or high season. Reserving your ITTP student accommodation option is arranged when course place has been secured. Please note: A refundable 4,500 CZK key deposit is required per person and collected on the day of officially moving in to the ITTP student apartment option and returned within 48 hours of officially moving out of the ITTP student apartment option (subject of course to any damage to the apartment incurred during time of occupancy). If you would prefer to find your own accommodation, longer-term accommodation for example, then we are also here to assist you (also applicable for Online and combined Online/Onsite ITTP TEFL/TESOL trainees). With extensive knowledge of Prague, ITTP assists in accommodation searches for its trainees for accommodation options beginning at just 3,500 CZK per month – although monthly rents do usually begin at approx 5,000 CZK. For this service we charge no extra fee and accept no commission from any accommodation service. This service is part of ITTP’s ongoing commitment to you. So, if you are looking for a single room in a shared apartment or a penthouse suite on the main square or something somewhere in between, ITTP can help you find the right place for you and at an honest and local price. In the unlikely event that booked ITTP accommodation becomes unavailable, ITTP reserves the right to transfer student(s) to the next available ITTP accommodation. There will be no charge for this service and any difference, if any, in the rental fee will be deducted from the total accommodation balance. Should the alternative option, if it is the same accommodation option, be at a higher rate there will be no additional charge - students will not be charged more than the accommodation fee which was originally agreed upon. ITTP is primarily an international TEFL/TESOL course provider and we are not obligated to provide accommodation - we provide accommodation assistance to help trainees settle in more easily. An accommodation deposit secures your chosen living space in your student apartment and is non-refundable. However, if your plans do change then we will do everything we can within our capabilities to try and fill up your place and if we are provided with enough time in which to then fill the place with another trainee, then we will automatically transfer your accommodation deposit to your existing course deposit to form a non-refundable extended course deposit. In the rare event that you are late in sending in your deposit and miss out on an ITTP student accommodation place, ITTP will likewise automatically transfer this payment in full to your existing course deposit to form a non-refundable extended course deposit payment. There is no charge for this service. ITTP will also then provide you with alternative accommodation options. All extended course deposits will of course be subtracted from remaining course fees.

Transferring course dates

Many ITTP trainees sign up weeks or even months before their Onsite TEFL/TESOL course date begins. Should your plans change, and if you provide ITTP with sufficient notice, it is possible to change course dates and transfer to another month’s course date. ITTP charges no fee for course transfers as long as notification is given at least 6 weeks before course start date. Possibility of transfer is dependable on next course date available course places and ITTP is not legally obliged to accept all applications for transfer. ITTP requires that all applicants who decide to change course dates make an additional $390 deposit payment which will form a non-refundable extended deposit payment (added to the existing course deposit) and will of course be subtracted from your remaining course fees balance.

ITTP Course Failure Policy

Enrolment onto the ITTP Online international TEFL/TESOL certification courses and ITTP Onsite international TEFL/TESOL certification courses does not automatically lead to successful graduation. ITTP reserves the right to fail a trainee. In the unlikely event of a trainee failing to successfully graduate from the course the trainee shall receive further guidance and, depending upon the nature of the failure, a chance to re-take a part or the whole course again. Please note: Plagiarism is not taken lightly and any student caught plagiarizing will be formally warned and, in the event of continued plagiarism failed. Trainees are obliged to attend and to arrive on time to all Onsite TEFL/TESOL methodology and teaching practice classes. Lateness and/or absence may result in a trainee receiving a lower final mark and in exceptional cases of lateness and/or absence the trainee may be disqualified from the course, without refund. Trainees are required to behave in a respectful manner to members of staff, members of management, and their students. ITTP will not tolerate unruly behavior and if a trainee is disrupting class time because of inappropriate behavior or conduct, they will be first politely warned, and if disruptions continue, will then be asked to leave the course without refund.

If you fail an Online TEFL/TESOL module

(applicable to students of Fast Track Online/Integrative Online/All Inclusive Online/Prague-Online/Onsite).

Part of our commitment to education is the unique ITTP feature that a trainee may re-submit a module up to 3 times. If the trainee fails to pass the module on the 4th attempt he or she shall receive further guidance. Throughout the course your personal tutor will be constantly evaluating and reporting your progress to one of the ITTP Online TEFL/TESOL Course Coordinators and the Online TEFL/TESOL Managing Director.

If you do not complete your Online TEFL/TESOL course within 6 months

(applicable to students of Fast Track Online/Integrative Online/All Inclusive Online/Prague-Online/Onsite).

ITTP provides Online TEFL/TESOL trainees with a maximum of 6 months to complete the Online study section of their course (applies to all 3 ITTP Online international courses and the ITTP Prague Online/Onsite international TEFL/TESOL course). However, ITTP also understands that its Online and Online/Onsite TEFL/TESOL trainees may have other time commitments and trainees should contact us if they feel that they might need additional study time past the 6 month deadline. Please note: there is an administration fee for arranging course extensions and for this ITTP charge a flat fee of $95.

ITTP Continued Job Assistance

ITTP aims to help to find competitive teaching positions for all its Onsite and Online TEFL/TESOL grads upon successful completion of their ITTP Online and Onsite international TEFL/TESOL certification course, and within 1 month of course completion.

ITTP provides an extensive job assistance program and to date ITTP has a 100% record of finding its grads, who wish to teach immediately and who are sufficiently active in their search, teaching positions within 4 weeks of finishing their course. This represents ITTP’s global reputation and extensive network of global educational contacts/partners: ITTP sends its grads all over the world. This applies to both ITTP’s Native English and Non-Native English Online and Onsite TEFL/TESOL grads who take either the Fast Track Online, Integrative Online, All Inclusive Online, Prague Online/Onsite, Prague Onsite – Low Season, or Prague Onsite - High Season.

If you are studying online then you will receive your international job guidance incorporated into module sections, combined with personal assistance support from the ITTP International Job Guidance Team. If you are studying onsite you will receive your international job guidance support in sections of the scheduled 2nd teaching week, combined with personal assistance from the ITTP International Job Guidance Team throughout Weeks 2/3/4.

Neville Thomas is International Job Guidance Coordinator and heads the International Job Guidance Team.

Publishing company information

ITTP does reserve the right to publish on its website any materials which are connected directly with course study and completed on an ITTP international TEFL/TESOL course. However, ITTP will never publish telephone numbers/street addresses/email addresses – this information will always remain confidential. Individual photos and personal data will only be published with an ITTP grad’s prior written consent.

Some schools may publish email addresses and/or “authentic” email addresses of past grads on their website. ITTP believes that it isn’t the job of grads to act as marketing agents and grads won’t be pressurized to win further clients once they have completed their chosen ITTP TEFL/TESOL international course date. ITTP leaves it up to the discretion of its grads to pass on the excellent name of our school.

Liability

ITTP is not responsible for the loss, theft, or damage of personal property. ITTP is also not responsible for a trainee’s health or safety.

Disclaimer

All the information published on the ITTP website has been done so in good faith and is intended to assist trainees. For legal reasons we are obliged to state that ITTP is not responsible for indirect or direct loss resulting from the use of information on the ITTP website.

Copyright

All materials provided by ITTP before, during, and after the ITTP Online and Onsite international TEFL/TESOL certification course are the property of ITTP and cannot not be reproduced without the prior written consent of ITTP, spol. s r.o.
This Terms and Conditions page was last updated on 5th April, 2008.